Acora in its current form was established through the rebranding of ADA in 2011 in order to support positioning and future strategies focusing on taking ownership of the UK mid-market. Originally a traditional reseller business when founded by CEO David Rabson in 1986, upon completion by Rabson of an MBO in 2006 the business was transformed, beginning to target multi-year contract IT services with a stronger service-centric business model. Through delivering sustainable and measurable business gains over a three year period for customers, Acora has achieved compound annual interest of 15% on gross profit and expanded the team to more than 169 time-served professionals.
The client services team is on the frontline when it comes to building and maintaining great client relationships, backed up by the support services team on hand to resolve any issues and driven onwards by the business excellence team committed to improving services across all departments. These are just three of the eleven teams that make up the Acora family, each of which is populated with experts in their chosen field and fully on board with the company’s world class quality of service at every stage.read more
Acora offers clients a range of services, from IT solutions and outsourcing to advisory services.
The company’s IT outsourcing services focus on the mid-market and provide businesses with flexible, fully scalable options. These services include a fully staffed service desk; a mature IT service management model based on people, processes and tools; comprehensive IT infrastructure management and more.
Acora’s business applications team offers clients more than 15 years of experience and a unique methodology that ensures successful implementation of Microsoft’s Enterprise Resource Planning (ERP) software. By integrating ERP solutions, employee productivity can improve, processes can be streamlined, information can be better managed and costs can be reduced.
The company’s advisory services team has experience thinking outside the box and the courage and insight to know when to reject tried and tested traditional consulting methodologies in favour of dynamic new strategies. The company’s consulting approach is agile and highly facilitated, and it can deliver the appropriate outcome in a matter of weeks with minimum disruption. Each client’s strategic business objectives are fully understood and supported with an effective, practical and fully aligned IT strategy. This strategy is underpinned by IT governance practices evolved in conjunction with Acora experts to improve service and achieve measurable business value from IT investment.